FAQ's


What are the electrical requirements? Breakers and wire specs?

All models are 220 volts (except the N-10.) You will need to consult with a electrician or you can contact us we will make a determination as to what model you will need and what power is required.

Is the Titan difficult to install?

The Titan comes with an installation guide. We offer full sales, installation and service

Where can the unit be installed? Outside? Does it require venting?

The Titan can be installed almost anywhere indoors and requires NO VENTING. Generally the units are to be installed right where your old tank water heater used to be. A minimum of 12" clearance must exist from the top of the unit to the ceiling, and from bottom of unit to the floor. Think of the space you will save!

It is not recommended to be installed outdoors unless the units is housed in some form of protective cover. As with all electric appliances, your Titan tankless water heater is designed to operate indoors, and must be protected from rain and weather elements.


Can the Titan be used with plastic or PVC pipe?

Yes, the Titan can be used with, PVC or any similar tubing material and perform well.
The only requirement is that you use approximately 36 inches of copper tubing at the inlet and outlet to act as a buffer between the tankless heater and your plastic tubing.

Can the Titan be used if I have hard/mineral or well water?

Yes, the Titan units are extremely resistant to hard/mineral water. The unit is designed with incoloy heating elements and housed inside rugged copper/brass chambers. The use of incoloy elements makes our tankless water heaters durable and resistant to mineral deposits and hardwater build up. Incoloy is an industrial-grade nickel-chromium heat-resistant alloy. This alloy provides an exceptional level of high-temperature corrosion resistance in oxidation, sulfidation, carburization and nitridation environments. In addition to thermal stability characteristics required to prevent thermal distortion and embrittlement, it exhibits excellent stress-rupture strengths. These characteristics, along with a high resistance to carburization and cyclic oxidation, make this alloy the material of choice for many severe applications. The Titan works with well-water systems. Pressure variations under 20 PSI are generally tolerated by the units. The pump pressure gauge should not vary more than 20 PSI or it could impair the Titans performance. The Titan is designed to operate in the range of 5-120 PSI.
The Titans are designed to operate within a range of 5-150 PSI. We also recommed a sediment filter if you have well water or water with high mineral content.

What if I live in a colder climate or my incoming water is cold?

  • if you live in the Northern part of the USA Or Canada a two unit parallel installation is recommended but not a necessity. You have to review the specs on the unit and compare it to your average incoming water table.